All paid shipping orders are typically shipped via USPS Priority.  Orders that qualify for free shipping may be shipped via UPS Ground.  

Orders are typically processed and shipped within 2 business days however, most are shipped the next business day.

**DISCLAIMER**  Ella Thomson is not responsible for mail/package theft.  If a customer's order tracking number shows "Delivered" yet is not in the customer's mail box or on the customer's porch when the customer returns home, it is the customer's responsibility to file a "Lost or stolen package" claim through the mail carrier used, typically USPS or UPS.  Once the claim investigation is completed, the customer will email us the completed investigation findings at Support@EllaThomson.shop for resolution of the lost or stolen order.